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| Hampshire Fire & Rescue |
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Hampshire Fire and Rescue Service was seeking to replace the current data network with a IP-VPN provided by an external third party supplier. Syntech was brought in to help write the specification, Invitation to Tender (ITT) and to take part in the tender evaluation process.
The Solution
Syntech's role was both as technical support, providing expert advice on the IP-VPN specification and its associated Service Level Agreement, and also as procurement support, providing advice on the tender structure, tender process and the evaluation of the tenders. Syntech delivered the following outputs to the Hampshire Fire and Rescue Service:
Syntech also attended all the supplier interviews and took part in the selection of the winning tender. Business Challenge The main highlights and challenges of the project were working closely with Hampshire FRS to understanding their culture and their requirements. Results The outcome of the project was the successful appointment of a contractor to provide an IP-VPN to Hampshire FRS. Feedback from both the customer and the various Tenderers was very positive. Key Services
Client Comment/Testimonial "I was very impressed with the quality of their work, especially with respect to their technical knowledge and attention to detail. Their consultant was very easy to work with, clearly understood our requirements and quickly tuned in to the culture of our organisation."
Neil Moore, Information Services Manager |
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