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Airwave >>

Expert consultancy with
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Specialists in defining
implementing and testing
mobile data solutions for
public safety users.
Measuring Communication Performance for Ambulance
Scottish Police Force
Hampshire Fire & Rescue
Coverage for Kent Police
Northern Ireland Fire & Rescue Service
Essex Police
Melbourne Ambulance Service
Latest News

Syntech is enhancing its market leading Airwave CDR (Call Detail Records) Analysis and Reporting Tool for the Airwave Tetra network with two new analysis modules. 

The first module is a powerful new Billing Module for auditing Airwave's charging mechanism which now encompasses data from both Voice and Data Service CDRs. Users can easily analyse and report the key billing parameters of Busy Hour, 90 day rolling average and peak 90 day rolling average. This helps them deliver an efficent and cost effective service. 

The new Data Service Analysis Module provides an even greater level of analysis and reporting capabilty. It provides all the information managers and decision makers need to optimise their use of the Airwave Data Service.They can now access the usage of status messages, SDS messages and, soon, IP ssessions. Understanding how data is being used and charged for enables costs to be minimised, data applications to be assessed and the total Airwave Service to be managed in the most efficient way.

The modules were exhibited at BAPCO 2010.

If you would like further information on the above products please contact us on 01483 569853. 

 
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Northern Ireland Fire & Rescue Service

NI Fire & Rescue service (NIFRS) had purchased a new SICCS compliant solution to operate with the shared “Barracuda” Tetra based radio system. Sungard Vivista’s DS2000 solution had been installed & tested and was nearing the time to go-live.

For such an important system, the customer wanted to ensure that a consistent quality of communications was delivered at all operator positions and telephone terminations. Testing needed to be objective and was therefore to be based on the ITU-T P.862 PESQ algorithm. A minimum voice quality score of 3.5 was the design requirement.

The Solution

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Syntech’s approach was to devise a bespoke test programme to simulate speech and measure audio levels and quality across a number of different circuit types and termination points.

Prior to testing, Syntech worked with Sungard Vivista to ensure all interfaces and pre-test configurations were understood and accounted for so that best use of the time on-site could be made.

Syntech subsequently spent two days undertaking on-site measurements using their specialist PESQ test equipment. Measurements were taken using a range of scenarios at SICCS operator positions and telephone handsets using both male and female voice samples.

Results were processed, analysed and a detailed report was provided revealing the performance of each circuit tested together with any associated observations.

Results

The result was a clean bill-of-health for DS2000 giving the customer confidence that the SICCS would deliver excellent voice quality.  

Key Services

  • PESQ testing
  • SICCS 

Client Comment/Testimonial

“Key to the choice of Syntech Systems for carrying out this work was their ability to react quickly by mobilising the necessary equipment and personnel to site within a few days along with their knowledge of the DS2000, Motorola’s TETRA solution and the relevant voice quality standards. Site work was completed within the required timescales and a clear, comprehensive report to the satisfaction of NIFRS was produced within a few days.”

Joe Durham, Project Manager, Sungard Vivista

 
 
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