CDR Reporting >>

Analysis for Airwave
and ICCS Call Detail Records.
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Airwave >>

Expert consultancy with
proven track-record delivering
a range of products and
services to Airwave users.

Mobile data >>

Specialists in defining
implementing and testing
mobile data solutions for
public safety users.

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Syntech is enhancing its market leading Airwave CDR (Call Detail Records) Analysis and Reporting Tool for the Airwave Tetra network with two new analysis modules. 

The first module is a powerful new Billing Module for auditing Airwave's charging mechanism which now encompasses data from both Voice and Data Service CDRs. Users can easily analyse and report the key billing parameters of Busy Hour, 90 day rolling average and peak 90 day rolling average. This helps them deliver an efficent and cost effective service. 

The new Data Service Analysis Module provides an even greater level of analysis and reporting capabilty. It provides all the information managers and decision makers need to optimise their use of the Airwave Data Service.They can now access the usage of status messages, SDS messages and, soon, IP ssessions. Understanding how data is being used and charged for enables costs to be minimised, data applications to be assessed and the total Airwave Service to be managed in the most efficient way.

The modules were exhibited at BAPCO 2010.

If you would like further information on the above products please contact us on 01483 569853. 

 
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Key Staff

Simon Orbell
Simon OrbellSimon has 18 years' experience in the fixed and mobile telecommunications industry much of which being spent working in the Private Mobile Radio (PMR) industry. Simon can bring a wealth of knowledge and experience to his assignments derived from a career spent in systems engineering and consultancy roles in the industry such as for Philips and Marconi.

“Modern telecommunications systems are very complex and it’s rarely as simple as buying a single, integrated solution from one supplier. Take Airwave as an example. It’s a service based contract which means the emphasis shifts from an owner built and maintained system to one that has performance and KPIs at its core. Airwave has to work with other supplier’s equipment such as terminals and ICCS. Often you, as the user, are left with the task of making it all work together to make it suitable for your users.”

 

Brian Williams
Brian WilliamsBrian has 10 years' experience in the consultancy business, working with companies such as Detica (formerly the Smith Group) and TCI Ltd. Brian has extensive experience when it comes to understanding the user's’ requirements ensuring that any solution provided meets those requirements.

“The key to solving most problems is rarely the technology; it’s understanding what people do and analysing how to do it better. It’s not my job as a consultant to push a particular technology. My job is to make sure the technology is doing what you want it to, not compromising your requirements by making you do what it wants you to.”

 

Andrew Walker
Andrew WalkerAndrew heads Syntech's Application Development program.

“We want Quality Products. We want them to get even better”

With Applications experience in projects as diverse as the survey and analysis of Network Coverage and Voice Quality; loading and testing of Tetra Networks before and during rollout; PEI control of Tetra Terminals for voice and status; Emergency Services data systems; Control and Accounting of a major Telecoms network rollout; Manufacturing process control and accounting; Business Unit and Corporate financial reporting and an Interim Invoicing and Accounting solution during a major corporate takeover, Andrew brings a rigorous approach to quality and a dedication to delighting the customer.

“We are committed to producing Applications and Service Solutions of very high quality. We are justifiably proud of our reputation and Best of Breed status. Nothing less will do.”

 
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